Terms of Service
Terms of Service
Welcome to Oisin! By accessing or using our website (www.oisin.shop) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
1.1. Oisin is a small business specialising in handmade jewellery.
1.2. These Terms of Service apply to all users of this site, including browsers, customers, and other contributors.
1.3. We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting.
2. Orders and Payments
2.1. All orders are subject to availability. We reserve the right to refuse service or cancel orders at our discretion.
2.2. Prices are listed in GBP (£) and include VAT where applicable.
2.3. Payment is required at the time of purchase. We accept major credit/debit cards and other secure payment methods as listed at checkout.
3. Custom Orders
3.1. Custom or personalised pieces are made to your specifications and are non-refundable unless faulty or damaged upon arrival.
3.2. It is the customer’s responsibility to provide accurate details for custom orders.
4. Delivery
4.1. We aim to dispatch standard items within 1-2 days and custom orders within 14 days dependent on the sophistication of the commission. Delivery times may vary based on your location and the shipping method selected.
4.2. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.
4.3. If your item is lost or damaged in transit, please contact us immediately so we can assist you in resolving the issue.
5. Returns and Refunds
5.1. Please see our Returns and Refund Policy for full details.
5.2. Standard items may be returned within 14 days of receipt, provided they are unworn, undamaged, and in their original packaging.
5.3. Customers are responsible for the cost of return shipping unless the return is due to a fault on our part.
6. Intellectual Property
6.1. All designs, images, and content on this website are the intellectual property of Oisin unless otherwise stated.
6.2. You may not reproduce, distribute, or use any part of our website or products without express written consent.
7. Liability
7.1. Oisin is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2. Our liability is limited to the purchase price of the product in question.
8. Privacy Policy
8.1. We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we handle your data.
9. Governing Law
9.1. These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: oisin.jeweller@gmail.com